Legal

Terms & Privacy

Last updated: March 31, 2026. This page covers both our Terms & Conditions and our Privacy Policy for True Form X.

Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the websites, applications, and services offered by True Form X(the "Service"). By creating an account or using the Service, you agree to these Terms.

1. The Service

True Form X provides software tools that use machine learning and generative artificial intelligence to analyze strength-training movement (for example squats and deadlifts) from video or images you provide. The Service is a technology tool, not a person, coach, clinician, or licensed professional. Features may change over time. We do not guarantee uninterrupted or error-free operation.

2. Not professional, medical, or coaching advice

Outputs of the Service (including scores, labels, cues, summaries, or any other content) are general information only and do not constitute medical advice, diagnosis, or treatment; physical therapy or rehabilitation advice; or personalized coaching, programming, or supervision. You should not treat any output as a substitute for in-person evaluation by a qualified professional who can assess your health, mobility, and training history. You alone decide whether and how to train; you are solely responsible for your technique, load selection, volume, recovery, and any consequences of your training.

3. Generative AI; inaccuracies; use at your own risk

The Service relies on generative and predictive models that may produce incorrect, incomplete, inconsistent, or misleading results—including misidentifying movements, mis-scoring form, omitting important risks, or suggesting cues that are inappropriate for your situation. Such errors may occur without warning. You use the Service entirely at your own risk. You must independently verify any information before relying on it for training or health decisions. If you choose to follow or act on any suggestion from the Service, you do so voluntarily and with full understanding of these limitations.

4. Assumption of risk; release; indemnification; hold harmless

You expressly acknowledge that physical training involves inherent risks of injury, property damage, or other harm. To the fullest extent permitted by applicable law, you voluntarily assume all risks arising from or related to your access to or use of the Service, including risks arising from reliance on AI-generated outputs or from following any cues, scores, or recommendations (whether or not such outputs are accurate).

To the fullest extent permitted by law, you hereby release, waive, discharge, and covenant not to sue True Form X, its owners, operators, affiliates, licensors, and service providers, and their respective directors, officers, employees, contractors, and agents (collectively, the "Released Parties") from any and all liability, claims, demands, actions, or causes of action of any kind (including negligence) arising out of or connected with your use of the Service or reliance on its outputs, including personal injury, emotional distress, or property damage, whether or not caused in whole or in part by the Released Parties—except where liability cannot be excluded by law.

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmlessthe Released Parties from and against any and all third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Service or reliance on its outputs, (b) your violation of these Terms, or (c) your violation of any law or third-party rights. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense.

5. Accounts and security

You must provide accurate registration information and keep your credentials confidential. You are responsible for activity under your account. Notify us promptly if you suspect unauthorized access.

6. Subscriptions and payments

Paid plans, pricing, and billing are described at checkout and on our pricing page. Fees are charged according to the plan you select. Unless stated otherwise, subscriptions renew until you cancel through the billing tools we provide. Taxes may apply where required by law.

7. Acceptable use

You agree not to misuse the Service: no unlawful activity, no attempt to reverse engineer or overload our systems, no uploading of content that infringes others' rights or that is abusive or illegal. We may suspend or terminate access for violations.

8. Intellectual property

True Form X, its branding, and the Service (excluding your content) are protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial use in line with these Terms.

9. Disclaimer of warranties

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy or reliability of AI-generated outputs, to the fullest extent permitted by law. We do not warrant that the Service will meet your requirements or that outputs will be correct, safe, or suitable for you.

10. Limitation of liability

To the maximum extent permitted by law, True Form X and its suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Service or reliance on its outputs. Our aggregate liability for any claim relating to the Service shall not exceed the greater of (a) the amount you paid us in the twelve months before the claim or (b) fifty U.S. dollars, except where prohibited by law. Nothing in these Terms limits liability that cannot legally be limited.

11. Changes

We may modify these Terms by posting an updated version on this page. Material changes will be indicated by updating the "Last updated" date. Continued use after changes constitutes acceptance where permitted by law.

12. Contact

For questions about these Terms, use the contact options provided in the Service or on our website.

Privacy Policy

This Privacy Policy explains how True Form X("we," "us") collects, uses, and shares information when you use our Service.

1. Information we collect

  • Account data: email address, password (stored securely by our auth provider), and profile details you choose to provide (such as display name).
  • Usage and device data: basic technical information needed to run the app (for example device or browser type, approximate region, and logs for security and reliability).
  • Content you submit: videos, images, or other inputs you upload for form analysis, plus associated metadata our systems need to process them.
  • Payment data: when you subscribe, payment details are processed by our payment provider; we do not store full card numbers on our servers.

2. How we use information

We use information to:

  • Provide, maintain, and improve the Service, including AI-powered analysis.
  • Authenticate your account and protect against fraud and abuse.
  • Process subscriptions and communicate about billing or important service changes.
  • Comply with legal obligations and enforce our Terms.

3. How we share information

We share data with service providers who help us operate the Service, such as authentication, hosting, analytics, and payment processing. These providers are contractually required to use data only as instructed and to protect it appropriately. We may disclose information if required by law or to protect rights, safety, and security.

4. Retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data type and jurisdiction.

5. Security

We implement technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

6. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. You can manage some settings in your account; for other requests, contact us as described below. You may unsubscribe from marketing emails using the link in those messages.

7. International transfers

If we process data across borders, we take steps consistent with applicable law (such as appropriate safeguards or contractual clauses).

8. Children

The Service is not directed at children under 13 (or the age required in your region). We do not knowingly collect personal information from children. If you believe we have, contact us so we can delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date above.

10. Contact

For privacy-related questions or requests, contact us through the channels listed on our website or in the app.

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